Management Lessons from the Dabbawalas

The Operations Area Committee, SPJIMR organized a talk in collaboration with The Mumbai Dabbawala Association themed around “Management Lessons from the Dabbawalas” on 31st of October, 2015.
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The Dabbawalas indeed have a rich heritage of 125 years and have garnered worldwide recognition for their lean six sigma practices. They deliver approximately 2 lakh boxes every day and that too with an inconceivable operational efficiency of 99.999967%.
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The main speaker for the event was Mr. Subodh Sangle and was greeted by participants across both PGDM & PGPM batches. He spoke about the day-to-day experiences of these Dabbawalas and demonstrated that how even without sophisticated technology and knowledge of complex management theories it is possible to achieve high business performance.
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He also discussed in details about their unique organizational practices and the simple yet efficient coding system that has enabled them to deliver for so many years.

The session was indeed insightful and provided for an experience that touched everyone.

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